ITIL® AI Governance v5 eLearning Self-Paced Training with Official PeopleCert Certification Exam (2 Attempts). – New Course Offer

ITIL® AI Governance (Version 5)

ITIL® AI Governance (Version 5) equips professionals with practical knowledge to govern AI responsibly while balancing innovation, value creation, trust, accountability, transparency, and risk. The certification helps organizations establish effective governance for AI across products, services, operations, decision-making, and organizational workflows.

It provides a structured approach to applying AI governance principles in real-world organizational environments and supports responsible, scalable AI adoption.

Why Choose ITIL® AI Governance (Version 5)?

• Industry-Recognized Certification – Demonstrate your ability to apply practical AI governance principles in modern organizational environments.
• AI Governance Expertise – Develop the knowledge needed to address AI-related risks, responsibilities, controls, and opportunities.
• Responsible AI Adoption – Learn how to balance innovation and business value with trust, accountability, transparency, and ethical safeguards.
• Career-Relevant Skills – Build capabilities that can support professionals working with AI, governance, risk, technology, compliance, and digital transformation.
• Globally Recognized Credential – Earn an internationally recognized PeopleCert certification focused on AI governance.

Key Learning Outcomes

• ITIL®, AI Governance, and AI Fundamentals – Build an understanding of ITIL®, governance, and AI fundamentals and how they apply to organizational AI governance.
• AI Benefits and Risks – Understand how to balance AI innovation and value creation with trust, accountability, and risk management.
• AI in Organizational Contexts – Explore how AI can influence products, services, operations, decision-making, and organizational workflows.
• Good AI Governance – Understand the characteristics of effective AI governance and how governance maturity can develop across different organizational environments.
• ITIL® AI Capability Model – Learn how the ITIL® AI Capability Model can support responsible and scalable AI adoption.
• ITIL® AI Governance Improvement Model – Apply a structured approach to assess, improve, and maintain effective AI governance.
• AI Regulation and Governance – Understand how national and international regulatory requirements can influence AI policies, responsibilities, and decision-making.
• AI Governance Framework Integration – Explore how the ITIL® AI Governance Improvement Model can work alongside other frameworks and methods.

Skills You’ll Acquire

• Responsible AI Governance – Establish practical approaches to oversight, accountability, transparency, and ethical safeguards.
• AI Governance in Practice – Apply governance principles to real-world workplace scenarios throughout the AI governance lifecycle.
• AI Capability Assessment – Use the ITIL® AI Capability Model to identify governance requirements and tailor risk profiles and controls.
• Governance Improvement – Assess current governance practices, identify improvement opportunities, and implement appropriate adjustments.
• AI Risk and Control Management – Support informed decisions around AI risks, controls, and responsible adoption.

Who Should Attend?

This certification is suitable for professionals across different roles, functions, and organizational environments who need to understand or contribute to effective AI governance. It can be particularly valuable for professionals working in:

• AI and technology management
• IT governance and service management
• Risk and compliance
• Digital transformation
• Data and AI management
• Information security
• Business and technology strategy
• AI-enabled product and service delivery

PeopleCert states that the certification is designed for every role, function, and organization.

Exam Essentials

• Format: 40 multiple-choice questions
• Duration: 90 minutes
• Exam Type: Open book
• Passing Score: 70%
• Language: English

The official PeopleCert certification page confirms the 40-question, 90-minute, open-book examination with a minimum passing score of 70%.

Certification Renewal

• Validity: 3 years
• Renewal Requirement: 60 CPD points
• PeopleCert Plus: Maintain your certification through PeopleCert Plus by recording CPD activities, staying current with industry developments, and continuing professional development.
• Alternative Renewal: Complete another qualifying course within the same Product Suite and successfully pass the relevant exam before your renewal date.

Training and Certification

This self-paced eLearning package is designed to prepare learners for the official ITIL® AI Governance (Version 5) certification examination. The package combines online learning with official PeopleCert certification resources, including the eBook and Learning Resource Kit.

PeopleCert currently lists its official AI Governance offering with an exam bundle containing the Official eBook, Exam Voucher, and Learning Resource Kit, while its eLearning and eLearning+ options are listed as coming soon on the official certification page.

This Training is delivered in association with 1WORLD TRAINING.