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ITIL® 4 Practitioner: Problem Management E-Learning in English, On demand Training Videos with Official PeopleCert Certification Exam 2 Attempts & Official Axelos Main Guide E-book Included. – New Course Offer


Included in Purchase:

  • Official Axelos e-book main guide for ITIL® 4 Problem Management
  • E-learning (Recorded Videos covering the entire syllabus)
  • 4 course assignments, correction assistance from trainer included
  • Official Online Web Proctored ITIL®4 ITIL® 4 Practitioner: Problem Management PeopleCert / Axelos Exam Vouchers, 2 attempts (Take2) Included
  • 12 months of access to e-learning videos developed by PeopleCert Accredited Trainers
  • 12 months validity for Official PeopleCert online exam voucher
  • 1st career ITIL® 4 Practitioner: Problem Management e-learning course is approved by PeopleCert Axelos, for structured content and user-friendliness
  • The student version of ITIL® 4 Practitioner: Problem Management Training Material developed by 1st career, Accredited Courseware by PeopleCert
  • Average Course Completion Time: 7 days
  • 2 Official Axelos PDFs of Sample Papers
  • Online Simulation of 2 Official Axelos Sample Papers
  • Access to the trainer for any questions
  • Letter of Course Completion – A Mandatory PeopleCert requirement for proof of Training from Authorized Training Provider
  • Mobile Friendly
  • 24 PDUs for on demand E-learning
  • Please note: an ITIL 4 Foundation certification is a pre-requisite for studying Problem Management.
  • FormateLearning
  • LanguageEnglish
  • ExamExam included (2 attempts)

Overview

The ITIL 4 Practitioner: Problem Management Practice module is for IT professionals who want to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and managing workarounds and known errors.

The individuals can demonstrate their understanding and application of the concepts covered in the ITIL 4 Problem Management practice at both strategic and operational levels maximizing value from this practice area.

ITIL 4 Practitioner: Problem Management enables professionals to efficiently

  • Increase reliability of IT services
  • Reduce losses and costs caused by IT service unavailability or degradation
  • Fulfill service quality targets
  • Reduce technical debt
  • Anticipate utilization of IT support resources
  • Measure, assess, and develop the Problem Management practice capability in their organization by using the ITIL Maturity Model

Prerequisites:

An ITIL 4 Foundation certification is a pre-requisite for studying Problem Management.

Examination format

  • 20 questions
  • Multiple choice
  • 13 out of 20 marks required to pass (65%)
  • 30 minutes
  • Closed book.

 

Delivery Format

  • Format: eLearning
  • Language: English

Examination and Certification

  • Exam: Exam included (2 attempts)

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