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PECB ISO/IEC 20000 Lead Auditor – Live Online – English – 2 Exam Attempts Included – New Course Offer

  • Includes PECB certification and exam fee (Exam voucher validity 12 months)
  • Online access to courseware slides via MyPECB platform
  • Lifetime 24×7 online access to PECB course materials
  • A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued by PECB
  • In case of exam failure, you can retake the exam within 12 months, from date of enrollment for free
  • Live Online is training session with Live PECB Approved Trainer via Zoom/Teams.
  • FormatLive Online
  • LanguageEnglish
  • ExamExam included (2 attempts)

Overview

1st Career LLC, A Company based out of Washington, USA, an authorized reseller of PECB Certifications is offering ISO/IEC 20000 Lead Auditor in English.
Why should you attend?

ISO/IEC 20000 Lead Auditor training enables you to develop the necessary expertise to perform an IT Service Management System (ITSMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process.
Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.
After acquiring the necessary expertise to perform this audit, you can sit for the exam and apply for a “PECB Certified ISO/IEC 20000 Lead Auditor” credential. By holding a PECB Lead Auditor Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.

Who should attend?
  • Auditors seeking to perform and lead IT Service Management System (ITSMS) certification audits
  • Managers or consultants seeking to master an IT Service Management System audit process
  • Individuals responsible for maintaining conformance with ITSMS requirements
  • Technical experts seeking to prepare for an IT Service Management System audit
  • Expert advisors in IT Service Management
Learning objectives
    • Understand the operations of an IT Service Management System (ITSMS) based on ISO/IEC 20000
    • Acknowledge the correlation between ISO/IEC 20000-1, ISO/IEC 20000-2, and other standards and regulatory frameworks
    • Understand an auditor’s role to plan, lead, and follow-up on a management system audit in accordance with ISO 19011
    • Learn how to lead an audit and audit team
    • Learn how to interpret the requirements of ISO/IEC 20000-1 in the context of an ITSMS audit
    • Acquire the competencies of an auditor to plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011

Upcoming Live Virtual Classroom Schedule

Batch Type Training Dates Delivery Mode Action
Weekend 26, 27 Sep, 3, 4 Oct Virtual Live Online Sign Up Now ↑
Weekday 28, 29, 30 Sep, 1 Oct Virtual Live Online Sign Up Now ↑
Weekend 3, 4, 10, 11 Oct Virtual Live Online Sign Up Now ↑
Weekday 5, 6, 7, 8 Oct Virtual Live Online Sign Up Now ↑
Weekend 10, 11, 17, 18 Oct Virtual Live Online Sign Up Now ↑
Weekday 12, 13, 14, 15 Oct Virtual Live Online Sign Up Now ↑
Weekend 17, 18, 24, 25 Oct Virtual Live Online Sign Up Now ↑
Weekday 19, 20, 21, 22 Oct Virtual Live Online Sign Up Now ↑
Weekend 24, 25, 31 Oct, 1 Nov Virtual Live Online Sign Up Now ↑
Weekday 26, 27, 28, 29 Oct Virtual Live Online Sign Up Now ↑
Weekend 31 Oct, 1, 7, 8 Nov Virtual Live Online Sign Up Now ↑
Weekday 2, 3, 4, 5 Nov Virtual Live Online Sign Up Now ↑
Weekend 7, 8, 14, 15 Nov Virtual Live Online Sign Up Now ↑
Weekday 9, 10, 11, 12 Nov Virtual Live Online Sign Up Now ↑
Weekend 14, 15, 21, 22 Nov Virtual Live Online Sign Up Now ↑
Weekday 16, 17, 18, 19 Nov Virtual Live Online Sign Up Now ↑
Weekend 21, 22, 28, 29 Nov Virtual Live Online Sign Up Now ↑
Weekday 23, 24, 25, 26 Nov Virtual Live Online Sign Up Now ↑
Weekend 28, 29 Nov, 5, 6 Dec Virtual Live Online Sign Up Now ↑
Weekday 30 Nov, 1, 2, 3 Dec Virtual Live Online Sign Up Now ↑

Delivery Format

  • Format: Live Online
  • Language: English

Examination and Certification

  • Exam: Exam included (2 attempts)

Course Specifications

Study Type

Accredited Certification by

student material

Life long
E-learning Access

No
Exam included

Yes
2 Attempts at Exam

Yes
Exam Coupon Validity

12 months
Virtual Live Online

Yes

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